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FAQ - Online Compensation and Benefits Statement
- I cannot access the statement login screen from the link provided. How can I access my statement?
Some email program readers will be unable to access the statement webpage. If you experience this problem, you can access the statement webpage by clicking on the following URL or copying and pasting it into your web browser:
https://uhr.rutgers.edu/benefitsstatement/login.aspx - Will I get a copy of my compensation and benefits statement in the mail?
- The majority of employees will be able to access their statement online. If you would like your statement mailed to you, please contact University Human Resources at 732-932-3020, ext. 4077.
- I need a NetID to access my statement online. How do I get one?
- The Account Creation Webpage provides step-by-step instructions for creating an Office of Information Technology (OIT) account and NetID.
- The Account Creation Webpage provides step-by-step instructions for creating an Office of Information Technology (OIT) account and NetID.
- I tried to log in but received an error message stating my NetID/Password combination is invalid. What should I do?
- Reenter your password, keeping in mind that passwords are case sensitive. If the problem persists, contact your local computing help desk for assistance.
- New Brunswick: Call 732-445-4357 or email the New Brunswick computing help desk
- Newark: Call 973-353-5083 or email the Newark computing help desk
- Camden: Call 856-225-6274 or email the Camden computing help desk
- Why is my “Annual Salary” different from my “Actual Salary”?
- "Annual Salary” reflects your base contractual salary. “Actual Salary” is the amount of salary you received in 2007. Reasons for a difference may include mid-year salary increase, retroactive pay, extra pay, change in job status, leaves of absence, etc.
- "Annual Salary” reflects your base contractual salary. “Actual Salary” is the amount of salary you received in 2007. Reasons for a difference may include mid-year salary increase, retroactive pay, extra pay, change in job status, leaves of absence, etc.
- My birth date is wrong on the statement. What should I do?
- Contact University Human Resources at 732-932-3020, ext. 4077. A University Human Resources representative will determine if university or Division of Pensions and Benefits records need to be updated. It may be necessary to provide a copy of your birth certificate.
- Contact University Human Resources at 732-932-3020, ext. 4077. A University Human Resources representative will determine if university or Division of Pensions and Benefits records need to be updated. It may be necessary to provide a copy of your birth certificate.
- How can I update my home address and phone number?
- Submit an address update online. To update your address for all health insurance carriers, please contact the NJ Division of Pensions and Benefits at 609-292-7524.
- What can I do if pension information such as my amount of service credit or my pension estimate does not appear to be correct?
- Pension information for members of Public Employees’ Retirement System (PERS) or Police and Firemen’s Retirement System (PFRS) is based on information provided by the Division of Pensions and Benefits as of September 30, 2007. For more up-to-date information, call the state’s Automated Information Line at 609-777-1777 or speak to a client services representative at 609-292-7524.
- Pension information for members of Public Employees’ Retirement System (PERS) or Police and Firemen’s Retirement System (PFRS) is based on information provided by the Division of Pensions and Benefits as of September 30, 2007. For more up-to-date information, call the state’s Automated Information Line at 609-777-1777 or speak to a client services representative at 609-292-7524.
- Why does my statement show a life insurance imputed value? Can I eliminate it?
- The IRS classifies employer-provided life insurance valued at over $50,000 as a fringe benefit, with premiums subject to taxation at a rate based on age and the amount of insurance. For more information, visit the NJ Division of Pensions and Benefits website. You may waive life insurance coverage over $50,000 next calendar year by completing and submitting a waiver form. Contact University Human Resources at 732-932-3020, ext. 4077 for more information.
- I was hired at the end of 2007. Why does my statement show a greater “University Contribution” dollar amount for “Medical Plan” than for “Actual Salary Paid?"
- The “University Contribution” dollar value under “Medical Plan” represents the cost of providing medical coverage for an entire year. “Actual Salary Paid” reflects only what you received in salary last year.
- Why did I receive a message indicating “no statement available?"
- Your statement is unavailable if:
- You were hired in 2008.
- You were hired in 2007 but were not set up in the university’s payroll system as of the end of 2007.
- Your employment status at the end of last year was not “active” and you did not earn a significant amount of salary.
- Your employment status as of March 1, 2008, was not “active.”
If none of these conditions apply to you, please call University Human Resources at 732-932-3020, ext. 4077.
- Under the “Retirement” heading, why does my statement indicate “no information available?"
- Your statement indicates “no information available” if:
- University Human Resources did not receive pension data from the NJ Division of Pensions and Benefits.
- You have recently enrolled in or are in the process of enrolling in a pension system and the university payroll system has not been updated to reflect your pension membership.
If none of these conditions apply to you, please call University Human Resources at 732-932-3020, ext. 4077.
- Under the “Retirement” heading, why does my statement indicate “not eligible”?
The Division of Pensions and Benefits does not consider you eligible to enroll in a state pension plan. Employees fall into this category if they retired from a state pension plan and then returned to work or due to visa status. If these conditions do not apply to you, please call University Human Resources at 732-932-3020, ext. 4077.
