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Identity theft is America's fastest growing crime and the number one consumer complaint seven years in a row. That's why Rutgers University has partnered with Identity Theft 911®, the nation's leader in identity management and fraud education.
Expert Help Is a Phone Call Away
If you suspect your identity has been compromised, call the number below and you will be referred to a fraud specialist. Planning a trip abroad? Call to get in touch with a fraud specialist prior to your departure. You'll receive a Travel Preparedness Package with identity-related travel tips and more.
Employees Call: Students Call:
As a Rutgers employee or student, you and members of your household automatically have free access to Identity Theft Assistance powered by Identity Theft 911®. The program offers a comprehensive solution to the problem of identity theft—one that addresses people's lives, not just their bank accounts. In cooperation with University Human Resources and the Office of the Vice President for Student Affairs, Identity Theft 911® fraud specialists guide victims, one-on-one, through the crisis resolution process. The service includes systematic notification of agencies and companies, development of a case file for police and insurance purposes, and the issuing of fraud alerts. This service is provided in tandem with other existing victim assistance programs offered through the university.
View Frequently Asked Questions about Identity Theft
Identity Theft Resolution Services provides unlimited claims-free access to a highly experienced fraud specialist whenever you have a concern about the safety of your personal information. Whether you have a serious identity theft crisis or need to take preventative measures regarding a lost or stolen wallet, you won’t have to struggle on your own. Your personal advocate will guide you one-on-one through the complicated resolution process from start to finish, and will even follow-up months after resolution is complete. You will receive the following:
Current Rutgers University employees, whether faculty or staff, who are employed for at least 50% time are eligible for this free service.
University Human Resources at 848-932-3020
Employees who participate in the State of New Jersey retirement system can find information on how to place a "security freeze" on their accounts by visiting the Division of Pensions and Benefits website.
Office of the Vice President for Student Affairs at 732-932-8576
The Office of Information Technology suggests you ask yourself these critical questions regarding your work and home computers: RU using anti-virus software and keeping it up to date automatically (Rutgers Antivirus Delivery Service-RADS for automatic updates)?
For more information on avoiding identity theft, visit Identity Theft 911's web page.