February 09, 2018

Effective January 1, 2018, Rutgers University employees participating in the State Health Benefits Program (SHBP) for prescription benefits have a new vendor. The previous SHBP prescription benefits vendor, Express Scripts, has been replaced by OptumRx.

During the implementation period for the new prescription vendor, covered employees should have received information directly from OptumRx about their benefits, including a welcome letter and new prescription drug cards. All information should have been mailed directly to the participating member’s home address.

If you participate in the SHBP prescription drug benefits program, but, did not receive information from OptumRx late in 2017, please call the customer service telephone number at 1-844-368-8740, or visit the OptumRx website to ensure a smooth transition to your new prescription drug benefits vendor.

For more information about the SHBP Prescription Drug Plan, click here.