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The conversations you have with our counselors are completely confidential. No one, including your supervisor, family, or anyone else, has access to information you discuss with your counselor unless you specifically give written permission for that information to be shared.
If you do not want your coworkers or supervisor to know you are speaking to a counselor, appointments can be made during lunch hours or breaks. Counselors will make every effort to accommodate your schedule. If you are particularly uneasy about coming to our office, in some cases we will arrange to meet with you at a location in which you are more comfortable.
The policies of the Rutgers Faculty and Staff Assistance Program follow the ethical codes of the Employee Assistance Society of North America, a professional organization that sets standards for similar programs across the country. Those standards ensure that the information shared with the FSAP counselor is confidential. Employers, administration, supervisors, personnel/coworkers, family members, law enforcement officials, and others have no access to any employee's record without the written permission of the employee. The exceptions to this rule of confidentiality are as follows:
An FSAP counselor may consult with professional counselors, psychologists, and other specialized or service personnel within the FSAP or the community in order to help an employee deal with his or her concerns. Confidentiality is maintained in these contacts.
If you choose to come for counseling or consultation, you may print out a copy of this policy and bring it with you. The counselor will answer any questions you have.