Effective July 1, 2026, Horizon will be transitioning the administrator for the Horizon MyWay FSA program.
Why is this change happening?
Horizon is transitioning to a new administrator for the Horizon MyWay Flexible Spending Account (FSA) program effective July 1, 2026. This change applies only to the administration of the FSA and does not affect your eligibility or election amounts.
Will my FSA balance be affected?
No. All existing account balances, enrollments, and claims history will be securely transferred to the new platform.
Can I use my current FSA debit card during the transition period?
No. FSA debit cards will not work between June 8 and June 30, 2026. A new debit card will be mailed to you in June for use beginning July 1, 2026.
What if I have medical or dependent care expenses between June 8 and June 30?
You may need to pay out of pocket during this period. Eligible expenses can be reimbursed by submitting a paper claim to Horizon MyWay. Claims submitted during the transition will be held and processed beginning July 1, 2026.
NOTE: Paper claim forms will be published here upon receipt from the vendor.
Will I lose access to the Horizon MyWay app during the transition?
Yes. The Horizon MyWay feature within the Horizon Blue app will be unavailable from June 8 through June 30, 2026.
Do I need to take any action right now?
No immediate action is required. However, you may want to plan ahead for anticipated expenses during the suspension period. Please also watch for additional communications from Horizon with more details.